Databank has been on top of Twitter trends in Ghana today, and this is why;
Customers’ cries over not being able to access their savings and assets have propelled Databank to the top of the list of Twitter’s top trends as of today, November 23, 2022. Some netizens on Twitter who save their deposits and investments at the bank claim they discovered arbitrary deductions from their funds.
This complaint was first made by a Databank customer with username @techplanetgh who detailed how some GHC 25,000.00 was deducted from his account without consent.
Others have added that the action is not intentional but rather the result of a Securities and Exchange Commission directive to banks to utilize the mark-to-market method, in which case consumers will receive their returns at market value as a result of the current financial crisis.
Others besides Databank have also pointed out that Ecobank has been employing the mark-to-market methodology for its EDC investments as well as other investment packages.
However, Databank Group is yet to make any official statement about the issue.